PRIVACY & COOKIES POLICY - EUROPANEL.COM
Kantar Group Limited trading as Europanel ("Europanel" or "We") are committed to protecting and respecting your privacy.
This policy (together with our terms of use and any other documents referred to on it)
sets out the basis on which any personal data we collect from you, or that you provide to us on www.europanel.com (“our site”), will be processed by us.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
INFORMATION WE COLLECT FROM YOU
We collect and process the following data on our site:
IP ADDRESSES
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is used to generate statistical data about our users' browsing actions and patterns.
COOKIES
Our site uses cookies to distinguish you from other users of our website and to remember you between visits. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
The cookies we use are "analytical" cookies used by the Google Analytics external service. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily. You can find more information about the individual cookies we use and the purposes for which we use them in the list below:
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. If your personal data is transferred to, stored at or otherwise processed in a country or territory outside the EEA, and that country or territory has not been recognised as providing an adequate level of data protection, we will put in place additional safeguards to protect your personal data, based on standard contractual clauses. You can ask us to provide a copy of these clauses by using the contact details below.
KEEPING YOUR PERSONAL DATA SECURE
We will take reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide to us is stored on our secure server. We limit access to the information by our own employees, contractors, site service providers and those individuals who are authorised for the proper handling of such information. We request that our third party contractors and site service providers follow similar standards of security and confidentiality.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will take reasonable steps to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
USES MADE OF THE INFORMATION
We have listed below the ways in which we use your personal data. We are also required by law to explain the legal basis for using your personal data, and this is also set out below. The legal basis in each case is that we have your consent for the use of your personal data, or that we need to use your personal data in order to perform a contract with you, or that the use of your personal data is necessary for our (or third parties’) legitimate interests (in which case we will explain what those interests are). Where we use your personal data with your consent, you have the right to withdraw your consent at any time.
We may also use your personal data, or permit selected companies within our the Europanel group to use your personal data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone. This is based on our legitimate interest, or our group members’ legitimate interest, in providing you with information about our or their goods or services.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal data to any member of the Europanel group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. We may disclose your personal data to third parties:
HOW LONG WE KEEP YOUR PERSONAL DATA
We are required by law to keep your personal data only for as long as is necessary for the purposes for which we are using it. The period for which we keep your personal data will be determined by a number of criteria, including the purposes for which we are using the information, the amount and sensitivity of the information, the potential risk from any unauthorised use or disclosure of the information, and our legal and regulatory obligations.
YOUR RIGHTS
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at understand@europanel.com
You also have the following rights in relation to your personal data (some of these rights apply only in certain circumstances, and some of them vary according to the legal basis on which we are processing your data – please see above for further details):
If you’re not happy with how we’ve dealt with your personal data, we’d like a chance to put it right – please contact us at understand@europanel.com. However, you have the right to complain to a supervisory authority – the authority for the UK is the Information Commissioner (www.ico.org.uk).
LINKS TO OTHER WEBSITES
Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
CHANGES TO OUR PRIVACY POLICY
This policy was last updated on 3rd May 2018.
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
DUE DILIGENCE IN OUR BUSINESS AND OUR SUPPLY CHAIN
Europanel is a subsidiary of WPP.
WPP have conducted an internal risk assessment and ascertained that as a professional service firm the risk of trafficking or slavery in our direct workforce is very low.
WPP have a central Commercial and Procurement Services (C&PS) team and they manage the appointment of “preferred suppliers”, where contracts are entered into the WPP parent level. Each WPP operating company is required to use WPP’s “preferred suppliers” for commonly purchased goods and services, whenever possible. The due diligence for WPP’s “preferred suppliers” is described in WPP's statement.
In addition, each operating company is expected to maintain a list of locally preferred and approved suppliers based upon the formal selection process outlined in WPP’s procurement policy.
In Europanel we expect all these preferred and approved suppliers to abide by the same principles outlined in the WPP Business Code of Conduct. As part of our supplier contracts, it is a mandatory requirement that they either sign the WPP Code of Business Conduct for Suppliers or confirm their adherence to their own Code of Business Conduct that comprises of the same principles.
GENDER PAY GAP
2018 figures available here
CONTACT
We welcome questions, comments and requests regarding this privacy policy. Our data protection officer (DPO) is Gillie Abbotts-Jones and she can be contacted at info@kantar.com.
Following the completion of YouGov’s acquisition of CPS GfK, and as founding parties of the Europanel collaboration, Kantar Worldpanel and CPS GfK, re-iterate our commitment to the Europanel collaboration and our continued services to clients through the Europanel collaboration.
Europanel is a non-exclusive contractual collaboration that brings together world-leading household complementary purchase panels, to provide our clients with exceptional insight into consumer purchase behaviour at a global, regional or multi-country level.
Europanel provides customers on request with an integrated, harmonised, multi-country view of panel data across Kantar, CPS GfK and other partners including Ipsos, Intage, and others.
Europanel currently offers a coverage of over 62 countries around the world!
Europanel provides an integration of data, insights, and service across different panel providers.
The Europanel team provide our customers with multi-country expertise, support and inspiration for the creation and activation of effective strategies for our clients’ sustainable brand growth, portfolio strategy, channel management, pricing and promotion, innovation, consumer understanding, economic and consumer trends, and many other topics relating to the FMCG industry.
Europanel fulfils a role that its founding parties cannot offer on their own; namely to provide a truly global, harmonised, integrated view of consumer behaviour.
Europanel can not only provide harmonised data views, but also harmonised special analyses across the various panel vendors at the request of clients.
During 2023 there has been a significant amount of investment into Europanel to improve the operating processes and procedures of the partnership to ensure we remain client focused and compliant in its ways of working.
Europanel continues to be at the centre of important innovations for the panel research business, assisting clients with world class insights and helping their businesses perform better. More information is available at https://europanel.com.
It is our desire to continue to support and strengthen the Europanel project to compliantly provide, on client request, high-quality integration and insight services for many years to come.
"Europanel has been bringing together the best of global consumer panel services for our clients since 1964. They are critical for our clients and the FMCG/Retail industry around the world in bringing global consumer panel insights to life to drive brand and category growth.
We are delighted, as part of the YouGov family, to be able to continue and strengthen the support of the Europanel collaboration and to further enhance the value they can bring to our clients."
"We are delighted to be extending our partnership to YouGov as the new owners of the CPS GfK business.
Europanel provides an essential and important role in bringing global panel to our multinational clients and we have every intention of continuing to invest in and enhance this fantastic team for the future."
For further information contact:
Lisa White, Marketing Manager
understand@europanel.com